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NP-P502H/NP-P502W/NP-P452H/NP-P452W/NP-CR5450H/NP-CR5450W Update Software

Introduction of the Software

The NP-P502H/NP-P502W/NP-P452H/NP-P452W/NP-CR5450H/NP-CR5450W Update Software (hereafter, " Software ") will update your firmware with the following features.

FIRMWARE2 Version 1.05

Changed Items

New features in Ver.1.05

  • Incorporation of requirements set out under the EU Radio Equipment Directive (RED) 2014/53/EU.
  • Improvement of connectivity with PJLink / Crestron RoomView®.

New features in Ver.1.04

  • Enhanced features for MultiPresenter.
    • Addition of PIN CODE connection.
    • Addition of INTELLIGENT CONNECTION.
  • Improvement of connection capability with Image Express Utility 2.0.
    * If your unit is used with the FIRMWARE Version 1.04 or former version,
    INTELLIGENT CONNECTION is properly functions even if not [INTELLIGENT CONNECTION]
    but [---] is displayed for [NETWORK TYPE] as [WIRELESS LAN] in [INFO.].

CAUTION

Improper updating procedures or disconnecting the power cord from the projector during data writing can result in projector not turning on or return the software in factory default version.
Read this document carefully and avoid improper updating.
Should a power failure, lightning, accidental shutdown or noise occurrence during writing of data, the projector may fail to function properly.
In the worst case, this can lead to damage to the equipment.

Target customer

Customers who use the following model:
NP-P502H
NP-P502W
NP-P452H
NP-P452W
NP-CR5450H
NP-CR5450W

Updating

Be sure to read the following notes before updating.

NOTE

  1. The exclusive web browser enables to update the software is Internet Explorer 11.
  2. Before performing the software update, make sure to connect your computer with the projector by the LAN cable. It does not support the wireless LAN connection.
  3. The software update may fail when the browser is set for using a proxy server.
  4. Make sure to set [NETWORK STANDBY] as the standby mode of the projector. Factory default setting for the standby mode is [NORMAL]
  5. The software update is enabled only when the projector is in standby condition. While performing the software update, do not power on the projector. At the same time, do not unplug the power cord.
  6. Never update the browser page or reload during the software update. It disables the computer for displaying the web page correctly.

Preparation

  1. LAN cable (Not supplied)
  2. Windows 7/8.1/10 computer in which Internet Explorer 11 has been installed.
    (Connection method to the projector from a computer, be sure to read "Connecting to a Wired LAN" on the user's manual)

Procedure for Updating

Follow the instructions below.

FLOW

1. Preparation for updating the Software

1-1. Download the Software

Please download "NP-P502H_FIRM2_V1_05.BIN" file in below on this page and save it an appropriate folder on a computer.

2. Preparation on the projector

2-1. Prepare the projector.
2-2. Connect the projector and the computer by LAN cable.
2-3. Connect the power cord to the projector.
2-4. Turn on the projector
2-5. Change the setting of the projector to [NETWORK STANDBY] for the standby mode.
  1. Press the MENU button.
  2. Move the cursor to "SETUP" and press ENTER button.
  3. Move the cursor to "OPTIONS(2)" and press ENTER button.
  4. Move the cursor to "STANDBY MODE" and press ENTER button.
  5. Select "NETWORK STANDBY" and press ENTER button.
  6. Check if [NETWORK STAYDBY] is set for STANDBY MODE.
  7. Press the MENU button for closing the On-Screen menu.
2-6. Check connection between the projector and computer.
  1. Press the MENU button.
  2. Move the cursor to "INFO." and press ENTER button.
  3. Move the cursor to "WIRED LAN" and confirm the WIRED LAN IP address of projector.
  4. Start up the web browser on computer.
  5. Input the following web address.
    URL (for the software update): http://<Projector IP address>
    The web server screen will be displayed on.
    If the web server screen is not displayed on, confirm the setting of "WIRED LAN" for the projector.
2-7. Turn off the projector and set it in the standby condition.
2-8. Close the web browser

3. Updating the Firmware

3-1. Wait for around 1 minute until the projector goes into the state enables to update the firmware.
3-2. Start up the web browser on a computer
3-3. Input the following web address

URL (for the software update): http://<Projector IP address>/update.html
The software update screen will be displayed on.
If the software update screen is not displayed on, confirm "NOTE" of updating mentioned above.

3-4.Click [Browse….] at the center of the screen and select the software you saved in the update file.

Check the file name indicated on the UPDATE FILE list.

3-5. Click [START UPDATING] at the center of the screen.

The screen display will change and your computer starts to update the software.
NOTE:
• During the software update, pay attention to the follows:
- Do not disconnect the power cord.
- Do not reload or move the web page.
- Do not close the web page.

3-6. When software update is completed properly, the below will be displayed on:

1.UPLOADING THE UPDATE FILE : COMPLETED
2.CHECKING THE UPDATE FILE : COMPLETED
3.WRITING IN THE UPDATE FILE : COMPLETED
4.COMPLETE UPDATING : PLEASE REBOOT.

3-7. Click [REBOOT] at the right bottom of the screen.

The software update is completed and the projector will go into the standby mode.

3-8.Unplug the power cord.

NOTE:
• If an error occurs during the software update, an error code in below will be displayed in the “UPDATING STATUS” column.
2001: Failed to upload the file.
2007: The uploaded file is too large.
2011: The uploaded file is broken.
2012: The uploaded file is broken.
4001: Received no signal of the HTTP transmission.
The error codes other than above may be displayed.
If an error is found during the software update, unplug and plug the power cord in the projector once and then try to update again according to the procedures.

4. Confirming the version

4-1. Connect the power cord to the projector.
4-2. Turn on the projector.
4-3. Confirming the version.
  1. Press the MENU button.
  2. Move the cursor to "INFO" and press ENTER button.
  3. Move the cursor to "VERSION(2)".
    ・ Confirm the version of FIRMWARE2.
  • Microsoft, Windows, Internet Explorer are either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
  • Other product names and company logos mentioned in this document may be the trademarks or registered trademarks of their respective holders.

Go to download

Sorry, you cannot download these contents on this page from Cuba, Iran, Korea(North), Syria, Ukraine(Crimean region). These software programs and manuals subject to U.S. Export Administration Regulations. We shall not reexport or release them to the national below, without a license by BIS (a section of U.S. Government).

Click the filename in the following list.

download file file name file size
NP-P502H/NP-P502W/NP-P452H/NP-P452W/NP-CR5450H/NP-CR5450W Update Software NP-P502H_FIRM2_V1_05.BIN 1.95MB